Careers » Opportunities » Lottery Operations Manager
The Operations Manager is responsible for lottery operations at sites within Latin America.
Responsibilities include:
The Operations Manager is responsible for lottery operations at sites within Latin America.
Responsibilities include:
- Develop and recommend objectives to maximize sales and profitability of the lottery operation
- Define and recommend objectives in each area of operations to improve efficiency and effectiveness including cost containment.
- Promptly responds to customer and management requests.
- Oversee the development of internal policies/procedures for improving acceptance of lottery products by retailers and consumers; collaborate with the management team and vendors in the selection, design, performance analysis, and review of lottery games, advertising, and support systems.
- Responsible for preparation of annual budgets and forecasts and reporting on results against the established plans to the board of directors.
- Responsible for operational readiness, disaster recovery, procurement, and enforcement of all contracts.
- Supervise, interview, hire and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees, address complaints and resolve problems, and represent management at labour union grievance hearings.
- Perform strategic marketing planning, policy development, and implementation.
- Evaluate the effectiveness of marketing and sales programs.
- Plan, schedule, and stage quarterly regional and headquarters meetings.
- Graduation from an accredited college or university.
- Preference to experience in the lottery gaming industry or other consumer marketing businesses.
- Fluent in English and Spanish.
- Ability to relocate.
- Knowledge of the principles and practices of supervision.
- Knowledge of the lottery industry.
- Knowledge of marketing goals/strategies.
- Ability to develop/implement strategic plans.
- Knowledge of financial management principles.
- Displays high standards of ethical conduct. Exhibits honesty and integrity.
- Displays a high level of initiative, effort, and commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behaviour and attention to detail.
- Strong analytical skills.