Careers » Opportunities » Software Support Tester
One Year Term of Employment
General Objective:
One Year Term of Employment
General Objective:
- To perform software testing and validation of Identification Systems Division products and applications.
- Developing test plans and procedures, executing test cases and completing test results documentation.
- Identify, log and track issues discovered during testing.
- Development of test scripts to automate testing.
- Installation and configuration of system components (hardware and software).
- Problem reproduction and debugging assistance.
- University degree in Computer Science or Engineering, or related field.
- At least 2 years of experience in software test planning and software quality assurance.
- Previous experience in a call center environment or in another support environment.
- Strong, in-depth experience in Windows & Linux.
- Understanding of Help Desk tools and trouble ticket tracking processes (ITIL experience of certification an asset).
- Experience in supporting peripherals such as printers, cameras, scanners and other devices.
- Good analytical and high quality documentation skills.
- Exposure to software development processes.
- Strong communication skills in English (Spanish or French are additional assets).
- Possess a genuine interest in testing, career progression and improving personal QA knowledge.
- Strong understanding of deadlines and commitment to schedules.
- Performs well under pressure.
- Detail oriented approach.
- Creative problem solving skills.
- Successful candidates must possess or qualify for Secret Level security clearance.