Leading with purpose.
Driven by people.
At CBN, our leadership team plays a pivotal role in shaping the vision that guides our work around the world. From our roots in currency to the trusted security solutions that now support everyday life: border crossings, identity verification, consumer protection, and more. Our leaders continue to drive the innovation and integrity that set CBN apart. But what truly defines our leadership isn’t just expertise; it’s a belief that long‑lasting relationships are the foundation of meaningful impact. We put people first, our customers, our partners, and each other and foster a culture where equality, diversity, and inclusivity are not aspirations but daily practices. Together, our leadership team ensures CBN remains a place where great ideas thrive, people are empowered, and our customers are supported for the long run.
Doug Arends, Chairman
Doug Arends is Chairman of CBN and a transformative force behind the organization’s growth over nearly five decades. Since assuming leadership in 1976, he has guided CBN from its roots in security printing to a diversified global enterprise serving governments and institutions worldwide. Under his direction, the company expanded into advanced systems integration and built a portfolio spanning currency, identity, border management, excise, and lottery solutions.
His entrepreneurial leadership was instrumental in CBN’s breakthrough in the early 1990s contract with Ukraine, which established the company as a respected international bank note supplier. Doug is widely recognized for fostering a culture centred on innovation, diversification, and long‑term partnerships, positioning CBN as a trusted provider of secure products and technology-enabled solutions supporting critical national infrastructure.
Marilou Robinson, Chief Executive Officer
Marilou Robinson is the Chief Executive Officer of CBN, where she leads the company’s global portfolio of secure technology, currency, and identity solutions. A collaborative and principles‑driven leader, she champions clarity, accountability, and a people‑first culture across CBN’s diverse business lines. Marilou plays a central role in corporate strategy, long‑term planning, capital investments, and key enterprise decisions, and serves as a member of the CBN Board of Directors.
Marilou is a graduate of the Advanced Management Program at Harvard Business School, an experience that strengthened her strategic perspective, leadership philosophy, and commitment to organizational excellence. She is continuously engaging customers and partners, working to enhance CBN’s products, services, and integrated solutions. Passionate about developing talent and enabling high performance, Marilou believes strongly in people’s ability to learn, grow, and deliver meaningful impact for CBN’s global customers.
Craig Bascombe, Executive Vice-Chairman
Craig Bascombe is the Executive Vice‑Chairman of CBN, where he plays a central role in shaping corporate strategy, guiding major investment decisions, and supporting the long‑term direction of the enterprise. Since joining CBN in 1994, he has held several senior leadership positions, including CEO, Chief Financial Officer, and President of the Lottery division, contributing to the company’s growth across multiple business lines.
Craig brings a distinctive blend of entrepreneurial vision, technical insight, and global business experience. His longstanding involvement in innovation includes founding Wann Connection Devices, a company specializing in point‑of‑sale and data communication technologies for major financial institutions.
A Chartered Accountant with a strong foundation in finance, technology, and operations, Craig is recognized for his disciplined approach, collaborative leadership style, and commitment to strengthening CBN’s global reputation and long‑term success.
Gord McKechnie, Executive President
Gord McKechnie, Executive President and Secretary of CBN, is an experienced legal and corporate governance leader who has shaped the company’s compliance and security posture for more than two decades. An Ontario‑trained lawyer, he began his career practicing criminal, corporate, and commercial law before joining CBN in 2001 as General Counsel. Gord built the company’s comprehensive legal and compliance framework and today holds senior executive responsibility for legal affairs, compliance oversight, security governance, and board support.
Since 2022, he has also served on CBN’s Board of Directors and contributes to strategic initiatives, including mergers and acquisitions. Fluent in English and French, Gord is known for his principled leadership, sound judgment, and commitment to ensuring that CBN’s operations align with the highest standards of integrity and corporate responsibility.
Mark Houlton, Chief Executive Officer, CBN | DLR Identity Group
Mark Houlton is Chief Executive Officer of the CBN | DLR Identity Group, a joint venture between Canadian Bank Note Company (CBN) and De La Rue delivering secure identity and passport solutions to governments worldwide. In this role, Mark leads strategic direction and commercial growth while overseeing the execution of large‑scale national identity and travel document programs.
Previously, Mark served as Chief Commercial Officer at CBN, where he led commercial strategy across multiple business lines and supported enterprise‑level decision‑making and product investment. He brings a strong customer‑focused perspective, emphasizing trusted infrastructure, principled leadership, and accountability. Mark fosters a people‑first culture focused on long‑term success and delivering measurable public value for government partners.
Alex Schmidt, Chief Transformation Officer
Alex Schmidt is the Chief Transformation Officer at CBN, where he leads enterprise‑wide initiatives that strengthen CBN’s innovation capabilities, organizational design, and long‑term strategic alignment. He works closely with internal teams and customers to identify challenges, streamline business processes, and develop technology‑enabled solutions that support mission‑critical operations.
Alex plays a central role in advancing digital transformation, modernizing ways of working, and fostering a people-centred approach to leadership and organizational development. Known for his clarity, creativity, and systems‑thinking mindset, he helps bridge strategy, technology, and execution across the company. Alex also shares his expertise through teaching and speaking engagements, contributing to the growth of leaders and teams across the organization. His collaborative and forward‑looking approach supports CBN’s continued evolution and long‑term success.
Michael Ellis, Chief Information Officer
Michael Ellis is the Chief Information Officer at CBN, where he leads the company’s enterprise‑wide technology strategy, cybersecurity posture, and digital transformation agenda. Since joining CBN in 2011, he has brought more than a decade of leadership to the organization, driving advancements in secure identity systems, Zero Trust architecture, modern cloud operations, and resilient digital platforms.
As a member of the Executive team, Michael plays a central role in shaping CBN’s IT governance model, long‑term innovation roadmap, and the modernization of systems that support both internal operations and customer‑facing solutions. A Certified Enterprise Architect, he is known for his collaborative, clarity‑driven leadership style and his commitment to empowering technical teams through accountability and strong cross‑functional alignment.
Michael’s work has strengthened CBN’s ability to deliver secure, scalable, and future‑ready technology solutions, ensuring the organization remains adaptive, competitive, and trusted in an increasingly digital world.
Suzanne Turcotte, Chief Administrative Officer
Suzanne Turcotte is the Chief Administrative Officer at CBN, bringing over 18 years of experience as a senior administrative and legal executive. She is recognized for her strategic vision and ability to navigate complex corporate, government, regulatory, and technological environments while providing forward‑thinking counsel to executive teams and boards. With a B.A. in International Political Economies from the University of California, Berkeley, and a Juris Doctorate from Northeastern University School of Law, she brings together her legal experience with practical operational and technology expertise.
Suzanne’s leadership spans AI implementation, technology optimization, intellectual property strategy, and regulatory compliance. She is a catalyst for modernizing, securing, and scaling operational and information systems, and is skilled in guiding strategic partnerships, global transactions, and enterprise risk management. Known for building high‑performing, cross‑functional teams, she consistently delivers practical, results‑driven solutions that strengthen CBN’s performance in highly regulated, mission‑critical environments.
Greg Maduk, Deputy Chief Financial Officer
Greg Maduk is the Deputy Chief Financial Officer at CBN, where he leads corporate financial strategy, procurement operations, and performance management across CBN’s Business Units (BCDEC). Since joining CBN in 2017, Greg has been a key partner to the business, supporting stronger financial outcomes, improved operational efficiency, and informed strategic decision‑making.
Greg oversees financial planning and budgeting, pricing and estimating, capital investment evaluation, supplier management, and corporate insurance, and provides strategic oversight to Manufacturing Engineering and R&D. He brings a disciplined, analytical approach and strong cross‑functional perspective, helping teams align financial structure, operational data, and business priorities to enable clear decisions and effective execution. Before joining CBN, Greg worked at PwC and is a Chartered Accountant.
Jeff Quarrington, Chief Product Officer
Jeff Quarrington is Chief Product Officer at CBN, where he is leading the transformation from project‑based delivery to a unified, platform‑driven product model across CBN’s identity and payments portfolio. With more than 24 years at CBN, Jeff brings technical expertise and a broad organizational perspective to this enterprise‑wide evolution.
A graduate of Computer Systems Engineering from Carleton University, Jeff has held roles spanning systems architecture, customer support, marketing, and executive leadership. He brings a strong ability to connect customer needs, platform design, and long‑term strategy, helping teams translate complex challenges into clear product direction. Through active participation in international and North American identity standards initiatives, Jeff supports CBN’s continued modernization and long‑term value creation.
Spencer Mandy, Chief Operating Officer, International
Spencer Mandy is Chief Operating Officer, International Business at CBN, where he leads global teams delivering mission‑critical secure solutions for governments and central banks across CBN’s international portfolio. With more than 25 years of experience, Spencer brings a steady, values‑driven leadership approach to complex and highly regulated environments.
Spencer is responsible for setting strategy and driving results across a diverse international business. He brings clarity, accountability, and collaboration to his teams, helping people stay aligned and focused on delivery. Spencer emphasizes trust and empowerment as foundations for strong performance, creating environments where teams are encouraged to take ownership, grow, and deliver consistent, long‑term value for CBN and its customers.
Dwight MacManus, Chief Document Security Officer
Dwight MacManus brings more than 30 years of experience advancing CBN’s secure identity solutions, including passports, visas, ID cards, certificates, and related systems deployed in more than 25 countries. His work has played a significant role in shaping how governments design and implement secure identity programs, and he continues to support the industry through active participation in international standards organizations focused on next‑generation passport and ID card standards.
As Chief Document Security Officer at CBN, Dwight applies his extensive technical expertise and global perspective to guide the development of secure documents and innovative solutions. He brings a practical, standards‑driven approach that helps teams balance security, interoperability, and long‑term sustainability, ensuring CBN’s products continue to meet evolving customer and regulatory needs worldwide.
Todd Wawryk, Chief Operating Officer, North America
Todd Wawryk is Chief Operating Officer (COO) for North America at CBN, where he leads the growth, performance, and delivery of the company’s programs across the region. Since joining CBN in 2009, Todd has played a key role in developing solutions that enable secure, reliable services for government partners in the United States and Canada.
Todd oversees both new business development and ongoing operations, ensuring strong alignment between customer needs, commercial commitments, and program execution. Known for his collaborative leadership style and deep industry expertise, he brings teams together to deliver meaningful outcomes for customers and the citizens they serve. He actively supports innovation across secure credentialing, digital identity, and biometrics, helping CBN deliver trusted solutions that strengthen public confidence.
Michael Besley, Vice President, Corporate Affairs
Michael Besley is Vice President, Corporate Affairs at CBN, where he leads the company’s legal function and advises on matters impacting CBN’s business globally. Based in Ottawa, Michael has been with CBN for more than 24 years, supporting the organization in a wide range of legal roles and serving as a corporate officer working closely with the Executive Leadership Team and Board of Directors.
Michael’s team provides legal support across all areas of the business, including compliance, mergers and acquisitions, litigation, contracting, and privacy. He brings a practical, collaborative approach focused on understanding business needs and developing legal solutions that enable strong outcomes for CBN and its partners. His teams emphasize clear, fair agreements that support long‑term relationships built on trust. Michael is called to the Bar in Ontario and is a member of the Ontario Bar Association, the Canadian Bar Association, and the County of Carleton Law Association.
Kirk Arends, President, Lotteries
Kirk Arends is the President of Lottery and Gaming at CBN, where he leads a growth-focused portfolio spanning lottery, iGaming, charitable gaming, and gaming entertainment destinations. In this role, Kirk is accountable for CBN’s product strategy, operations, and technology platforms that support CBN’s lottery and gaming customers across multiple regions.
Since joining CBN in 2008, Kirk has played a key role in shaping the company’s Lottery and Gaming strategy in North America and Latin America. In 2021, he led the acquisition of BUMP Worldwide Inc., now the market leader in charitable gaming fundraising solutions for professional sports foundations and leading hospital and healthcare organizations. Under his leadership, CBN’s Lottery and Gaming division has delivered sustained growth, expanded partnerships, and funded meaningful causes, while continuing to provide secure, scalable, trusted, and engaging gaming experiences.
Doris Couvieau, Vice President, People & Culture
Doris Couvieau is Vice President, People & Culture at CBN, where she provides strategic leadership across people, culture, and labour relations. With more than 26 years at CBN, Doris brings significant organizational knowledge and a clear understanding of the operating environment to support both performance and long‑term sustainability.
Doris leads CBN’s People & Culture portfolio, including labour and union relations, talent acquisition, compensation and rewards, leadership development, organizational effectiveness, and workforce strategy. She works closely with the Executive Leadership Team to ensure people priorities align with business objectives and evolving organizational needs. Doris brings a balanced, people‑centred approach that supports leaders through complexity and change while fostering an inclusive, respectful, and high‑performing workplace.
